Privacy Policy
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The Singing Psychic
Bedfordshire, UK
hello@amandaseal.com

Last updated: 13 August 2026

1. Who we are

The Singing Psychic, led by Amanda Seal, is the controller of the personal information collected through this website.

If you have a question about this Privacy Policy or how we use your information, please contact us at hello@amandaseal.com.

2. Information we collect

When you use our contact form, we may collect:

  • Your name
  • Your email address
  • Your telephone number
  • Any information you include in your message

Please avoid sending sensitive personal information, such as detailed health or medical information, through the contact form unless it is necessary for your enquiry.

3. How we use your information

We use your personal information to:

  • Respond to your enquiry
  • Communicate with you about a requested service or booking
  • Arrange and manage appointments
  • Keep appropriate business and administrative records
  • Deal with any questions, concerns or complaints

We will not use your contact-form details to send marketing communications unless you have separately agreed to receive them.

4. Our lawful basis

We process contact-form information because it is in our legitimate interests to respond to enquiries, provide requested information and manage our services.

Where you make a booking, we may also use your information because it is necessary to take steps at your request before entering into a contract or to perform a contract with you.

Where the law requires consent, we will ask for it. You may withdraw your consent at any time by contacting us.

5. Who we share information with

We do not sell your personal information.

We may share limited information with trusted service providers who help us operate our website, email, booking system or business administration. They may only use your information to provide services to us and must keep it secure.

We may also share information where required by law or to protect our legal rights.

6. International transfers

Some of our website, email or booking providers may process information outside the UK. Where this happens, we will take appropriate steps to ensure your information receives a suitable level of protection.

7. How long we keep information

We keep contact-form enquiries for up to 12 months after our last communication with you, unless a longer period is needed for a booking, complaint, legal obligation or legitimate business record.

We securely delete or anonymise information when it is no longer needed.

8. Your rights

Under UK data-protection law, you may have the right to:

  • Ask for access to your personal information
  • Ask us to correct inaccurate information
  • Ask us to delete your information in certain circumstances
  • Ask us to restrict how we use your information
  • Object to our use of your information
  • Ask for a copy of certain information in a portable format
  • Withdraw consent where we rely on consent

To make a request, please email hello@amandaseal.com. We may ask for information to confirm your identity before responding.

9. Cookies

Our website may use essential cookies to make it work properly. If we use non-essential cookies, such as analytics or advertising cookies, we will provide appropriate information and request consent where required.

10. Keeping your information secure

We take reasonable technical and organisational steps to protect your information from loss, misuse, unauthorised access, alteration or disclosure. However, no internet transmission or storage method can be completely secure.

11. Complaints

Please contact us first at hello@amandaseal.com if you have a concern about how we handle your personal information.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK data-protection regulator. Details are available at ico.org.uk.

12. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be available on our website.